Products, Services and Support (Non-Nerdio Specific)

(A place to discuss "Non-Nerdio" topics) -- Examples: Microsoft products and services, 3rd party Resources (non-competitive) and Professional Services and Support.
Azure EastUS outage In review
FYI Impact Statement: Starting at 23:07 UTC on 18 Jun 2024, you have been identified as a custome...
Adobe Deployment In review
Hello all!   We're still on the learning curve for deploying AVD environments and one of the chal...
ConnectWise RMM (Asio) agents - Automate switching to desktop? In review
I'm scripting the download and install of the ConnectWise RMM (Asio platform) agent when AVD host...
FSLogix profile size report In review
I was trying to find a report/powershell script/Azure rule book that we could run to see the size...
Best Practices: Migrating MSP Infrastructure to Cloud In review
This is not related to Nerdio/AVDs, but I'm wondering if anyone has moved their internal MSP infr...
Adobe Acrobat Crashing/Freezing in AVD In review
We recently switched a client of ours from Amazon Workspaces to Azure Virtual Desktops. Multiple ...
AVD certificate error using RDPW files In review
From time to time we have users that see error messages come up when using .rdpw files to launch ...
THINPRO OS DOES NOT REDIRECT TIMEZONE TO AZURE VIRTUAL DESKTOP SESSION In review
We have a ThinPro OS client that does not redirect its timezone to the AVD session. Every time we...
Try new Outlook option won't turn on In review
We have 4 AVD servers in our pool. Office 365 has been updated to the latest version to test this...
Updating Office 365 on golden image In review
I cannot update my O365, shows "this product will not be updated". I have checked the registry ke...
Quickbooks Premier & Enterprise 202x: Updates via Help Not Persisting from Master Image to User Session after Host Pool Re-Image In review
None of my Quickbooks Premier or Enterprise applications are updating persistently to the AVD use...
Azure Monitor Alert for Host Usage? In review
In talking with Will O. about Reserved Instances, doing a Reserved Instance for any AVD Host that...
Black Screen - Any one else experiencing? In review
We have had a continuous issue with AVD users who are disconnected logging back in and getting a ...
Trusted Launch: Pros vs Cons In review
Is anyone currently using Trusted Launch for their AVD Hosts?It seems like something we would alw...
Recommended thin client In review
what thin clients are reccomended ? i was looking at HP but curious if anyone has bought any late...
MSIX Deployment? In review
Has anyone figured out a great way to package/maintain MSIX App packages?The concept is awesome, ...
UltraTax CS In review
Hi All, Has anyone installed UltraTax CS from Thomson Reuters on AVD? My understanding is that TR...
100% Cloud AVD? In review
I saw THIS Azure Academy video on setting-up 100% cloud AVD desktops with Azure Files + Azure AD....
Is it possible to let an AVD user rename desktop shortcuts? In review
Hi all, by default AVD users can’t rename their desktop shortcuts for programs. Does anyone know ...
Scripted Actions for ConnectWise Automate In review
Hello all.I'm attempting to run the scripted action to install ConnectWise Automate on hosts. It ...
Teams suddenly missing the Schedule Webinar option In review
Hi everyone and happy holidays!   For those that know and follow me...I produce a lot of Webinars...
Building an MSP Dream Team In review
Hey Everyone,    We often get requests in support for "what certification should I have?". With o...
Lacerte Unable to check encryption mode of database In review
I'm getting this error "DoBeforeInitialize: Exception = Error initializing config. Unable to chec...
Managing synced SharePoint site data in AVD In review
With the help of Nerdio, we setup our first customer in Azure Virtual Desktop earlier this year. ...
How do I install Quickbooks desktop for a host pool In review
QuickBooks Desktop intended for single user file access. Can a normal installation be performed o...
Is anyone using RDP Shortpath? In review
Looking to setup and test RDP Shortpath and I'm hoping it will help with our clients that frequen...
Lacerte Tax AVD Performance Boost In review
We found a fix for Lacerte Tax that was causing one of our CPAs performance to tank. We were unsu...
Scanning from local machine to AVD In review
What is everyone doing for users that need to scan from a local USB device to AVD?  We usually se...
Error Opening OneDrive Files In review
Has anyone seen an issue with OneDrive unable to open files. Issue as I understand it is user get...
Do You Miss Watching a Computer Boot Up? In review
Starting up a VM and you're worried this is happening?   Now that you've got those resources in ...