Andy Weidner

Andy Weidner

Nerdio - Product Manager

Activity overview

Latest activity by Andy Weidner
Andy Weidner commented,
Hey André, Thanks for the feedback! We actually do offer this option at the account level and it is enabled by default! Here's the appropriate setting: Audit logging is on our backlog and something...
Andy Weidner commented,
Sounds good,  I'll reach out to them! Notifications with PSA Integration should be stateful and track subsequent job runs to resolve the ticket so this sounds like a bug. Thanks!Andy Weidner
Andy Weidner commented,
Hey Robert, Thanks for the feedback! This actually sounds like an issue with Nerdio Manager for MSP and not a feature request. Do you have a support case open?ThanksAndy Weidner
Andy Weidner commented,
Welcome to the forums!  Our current implementation of this feature has some limitations, including kicking off the sync job. We're investigating some other routes to achieve this in the future.  Th...
Andy Weidner commented,
Hey James, Keep an eye on our next release (6.5) for some movement on those features!ThanksAndy Weidner
Andy Weidner commented,
Thanks Dave! I've added this to our backlog to get this updated.  ThanksAndy Weidner
Andy Weidner commented,
Hey Jacob,  I'm reviewing with our team to see if there was a technical reason for the limitation. In the meantime, if this is a blocker for you, we do have an application parameter available that ...
Andy Weidner commented,
Hey George, We do support the $type variable in your notification actions (for tasks) that should list the task name. Do your notification actions include that variable or is it working unexpectedl...
Andy Weidner commented,
Hey Matthew, Thanks for the request! This is an interesting one - When we implemented the code signing functionality, we assumed most MSPs wouldn't want to go through the process of managing the Co...
Andy Weidner commented,
Hey Christian, We do offer the alternative schedule option for situations like holidays. Have you checked that feature out and does it solve your challenge?  ThanksAndy Weidner
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