Shortcut/Admin links in MSP customer account that acctually work

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Max Pelle

Hello,

I have encountered an issue with several Microsoft 365 admin portal shortcuts. Specifically, the shortcuts to the Microsoft 365 Admin Center and the Exchange Admin Center are not functioning correctly. Other portal links appear to be working as expected.

I have already contacted support via chat, but they indicated that they are unable to modify these links. Therefore, I am submitting this request to have them corrected.

We also use an internal CIPP portal, where the links are configured correctly and work as intended. I would like the Nerdio links to function in a similar way.

For reference:

Current Nerdio link:
https://admin.cloud.microsoft/exchange#/homepage?tid=companyname.onmicrosoft.com

Working CIPP link:
https://admin.cloud.microsoft/exexchange?landingpage=homepage&form=mac_sidebar&delegatedOrg=companyname.onmicrosoft.com#

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Gregory Barr

As I'm beginning to add M365-only customers to NMM, I've just discovered this issue with the built-in shortcuts as well. I've submitted another feature request to be able to use variables in custom shortcutrs to work around the built-in link issue by placing the link from MS Partner Center in an account variable for that account, since the dashboard links appear to be global and not per-account.

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