Overview of Nerdio Manager Billing: Per-tenant Model
This is an overview of the Nerdio Manager billing process on a per-tenant model. For information about per-user billing, see Overview of Nerdio Manager Billing: Per-user Model.
Note: By default, your Nerdio Manager install is on the per-user billing model. Contact your Nerdio sales representative or partner success manager to switch to the per-tenant model. Please be ready to log in to the Microsoft Partner Center when you meet with your Nerdio representative.
Nerdio Manager charges are calculated monthly on the first of the month for the previous month. Charges are based on the number of accounts (sometimes also referred to as tenants) under management, and the average number of DaaS (Azure Virtual Desktop and Windows 365) users in the previous month that exceed the charge for the tenant.
Charges for Tenants
Nerdio billing for tenants is consumption based. Currently, the number of tenants you are charged for is based on the self-reporting to your Nerdio rep. In the future, we plan to automate the process of tracking the number of customers under management in your Microsoft Partner Center.
Charges for AVD and Cloud PC Users
Nerdio billing for AVD and Cloud PC users is consumption based, which ensures that you pay only for what you use.
Your Nerdio Manager install reports the number of AVD and Cloud PC desktop users across your Nerdio Manager accounts to our licensing servers on a regular basis. At 12:01 AM UTC on the first day of every month, we average out the number of users in your Nerdio Manager install, apply any discounts such as an Internal Use License (IUL), and calculate the charges for the previous month.
Notes:
We prorate AVD and Cloud PC charges. For example, if you assign an AVD desktop to a user on the 20th, not the 1st, we charge for that user for 10 days, not the entire month.
An AVD desktop user is a user who has been assigned an AVD desktop or RemoteApp. Nerdio bills for the user regardless of whether the user logs in to their AVD desktop or RemoteApp, or not.
If user is assigned multiple desktops or RemoteApps, Nerdio counts the user once.
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Ensure that your installation of Nerdio Manager can communicate with our licensing system at the IP address 52.146.28.219.
Intune Users
Unlike the per-user billing model, you are not billed for any Intune-only users.
An Intune user is a user who has the Intune license option enabled as part of a license that entitles them to use Intune. This could be users assigned the Microsoft 365 Business Premium license, or other licenses listed here and here.
Charges for AVD and Modern Work
Some examples of Nerdio billing for customers with AVD and Modern Work users are as follows:
Over 8 AVD users + Modern Work = $96 because the cost of the AVD consumption covers the Per Tenant Price of Modern Work.
Under 1 AVD user + Modern Work = $50 because the Tenant Minimum is covered by the Per Tenant Price of Modern Work.
Invoice the Charges
Once the charges are calculated:
If you signed up for Nerdio Manager via a distributor, we consider you a “distributor partner” and invoice your distributor for the charges. You do not see an invoice from us. You are able to view the number of desktop users we tracked daily and are used to calculate the charges.
If you signed up for Nerdio Manager directly with us, we consider you a “direct partner.” We report usage to the Azure Marketplace. Azure invoices you on your Azure bill. Therefore, you pay Microsoft and Microsoft pays Nerdio. You see an invoice in the Nerdio Manager portal; however, you do not pay the invoice. The invoice is for your accounting purposes and to understand how the charges were calculated. You are able to view the number of desktop users we tracked daily and used to calculate the charges. Nerdio Manager invoices indicate that Nerdio charges your Azure Subscription for usage as shown below:
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