Nerdio Product Support
Activity overview
Manage Named Locations for Conditional Access policies
Conditional Access policies can apply conditions based on where users sign in from. A named location defines such a place, for example a range of IP addresses or a set of countries or regions. In ...
Restore the source of an imported policy
This article guides you through restoring the source of an imported global Intune policy. When the source policy of an imported policy has been deleted in the source tenant, Nerdio Manager marks t...
Manage guest user access for AVD host pools
Guest user access lets you give people from outside a customer's organization, known as Microsoft Entra B2B guest users, access to Azure Virtual Desktop (AVD) desktops in that customer's account. ...
Manage Emergency Access and VIP user attributes
User attributes let you mark specific users so that Nerdio Manager treats them differently. Two attributes are available: Emergency Access for break-glass accounts that you must always be able to ...
Manage Temporary Access Passes
A Temporary Access Pass (TAP) is a time-limited passcode that a user can use to sign in and register authentication methods, for example when the user has no password or has lost a device. For bac...
Migrate accounts to the granular permission model and least-privilege roles
This article guides you through moving customer accounts from the Classic permission model to the granular permission model, and through replacing the Global Administrator role of the Nerdio Manag...
Account-level Nerdio Manager service principal permissions
Important
The information in this article applies to Nerdio Manager application-level permissions in the customer tenant only. For details of the permissions model that applies to the MSP tenant,...
Verify the API permissions on a customer account's app registration
This article guides you through checking the API permissions that are granted to the app registration that Nerdio Manager uses in a customer's Microsoft Entra tenant, so that you can confirm they ...
Create and use account groups
Account groups let you organize customer accounts into named collections, for example by region, practice, or support tier. You can filter the Accounts view by group, and you can scope role-based ...
Back up, export, and import a customer account configuration
You can back up the configuration of a customer account in Nerdio Manager, download it as an export package, and import it into a different Nerdio Manager installation when you add the account the...
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