Nerdio Manager allows you to manage Exchange Online users directly from the Nerdio Manager interface. In addition, you may also manage quarantined emails.
To use the Exchange Online management feature, you must enable Exchange Online at the account level.
To enable Exchange Online at the account level:
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At the Account level, navigate to Settings > Integrations.
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In the Exchange Online area, select Disabled.
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When prompted, confirm your action.
The Exchange Online menu options are now available for this account.
Nerdio Manager allows you to manage Exchange Online mailbox properties.
To manage Exchange Online mailbox properties:
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At the Account level, navigate to Entra > Mail > Mailboxes.
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Locate the mailbox you wish to work with and select Properties.
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Manage the following properties:
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Email addresses: View the mailbox's email addresses. You can't add, edit, or delete email addresses in Nerdio Manager.
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Type: Select Convert to Shared mailbox to convert the mailbox from a regular to a shared mailbox.
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Hide from global address list (GAL): Select Edit to toggle this option On/Off.
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Delegation: Send as: Select Edit to select the delegates to be granted send as permission for this mailbox.
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Delegation: Send on behalf of: Select Edit to select the delegates to be granted send on behalf of permission for this mailbox.
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Delegation: Read and manage (Full Access): Select Edit to select the delegates to be granted full access permissions to this mailbox.
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Email forwarding: Select Manage to configure the email forwarding for this mailbox.
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Other: Automatic replies: Select Manage to configure the automatic replies for this mailbox.
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Other: Mailbox archive: Select Manage to configure the mailbox archive for this mailbox.
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Other: Litigation hold: Select Manage to configure the litigation hold for this mailbox.
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Once you have made the desired changes, select Save or Save & close.
Nerdio Manager allows you to manage Exchange Online quarantine. These are emails and file attachments that have been quarantined based on your Exchange Online Protection and Defender for Office 365 settings.
Before you release a message, you can look at it. The action menu of each quarantined message has four items: View Details, View Header, Preview Message, and Release. The three view items open the same dialog on a different tab.
To look at a quarantined message:
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At the Account level, navigate to Entra > Mail > Quarantine.
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Locate the quarantined message, and from its action menu select one of the following:
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View Details: Shows the properties of the message, such as the received and expiry dates, the subject, the quarantine reason, the policy type and name, the recipients, the sender display name, the sender and mail-from addresses, and the return path. A Release button is at the lower left.
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View Header: Shows the raw headers of the message, with a Copy button. At the top right, a link opens the Microsoft Message Header Analyzer.
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Preview Message: Shows the message as sanitized HTML, without pictures, links, or scripts. A separate raw view shows the plain text, including all the markup.
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To manage Exchange Online quarantine:
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At the Account level, navigate to Entra > Mail > Quarantine.
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Locate the quarantined item you wish to work with, and from its action menu select Release. Release is unavailable if you do not have the permission to release messages.
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Enter the following information:
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Release email to recipients inboxes: Select the desired option to release to all recipients or selected recipients.
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Send a copy of this message to other recipients: Select this option, and select the recipients, to send a copy to other recipients.
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Once you have entered the desired information, select Release.
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