Download Application Insights exceptions log

Nerdio Manager runs in an App Service, which logs all of its exceptions into an instance of Application Insights. The Application Insights exceptions log can be downloaded to help analyze any errors that may come up in Nerdio Manager or to send to Nerdio technical support for assistance.

To download the Application Insights exceptions log:

1. At the MSP level, navigate to System > System Settings > Environment.

2. In the Support area, next to Applications Insights Exceptions, select Download.

3. Specify the desired date range.

4. Select Apply.

   The log is downloaded as a zip file to your browser's default download folder.