Enable Intune

Microsoft Intune is a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM). Using Microsoft Intune, you can manage your organization’s devices -mobiles, laptops, tablets, Cloud PCs, and Azure Virtual Desktops.

Enable Modern Work

Modern Work must be enabled for each account that wishes to use it.

To enable Modern Work:

1. At the Account level, navigate to Settings > Integrations.

2. In the Modern Work tile, check the status.

   

3. If the current status is Disabled, select Disabled to enable Modern Work.

   

4. On the confirmation pop-up window, select OK.

   Notes:

   • The system checks if an Intune license is available in your tenant. If it is, it proceeds with enabling Intune and you see a new menu option:

     

   • You can now manage your Intune apps and devices.

Enable Intune Remote Help

Intune Remote Help must be enabled for each account that wishes to use it. In addition, the user needs to have a Microsoft Remote Help license to be able to use this feature. See this Microsoft article for details.

To enable Intune remote help:

1. At the Account level, navigate to Settings > Integrations.

2. In the Modern Work tile, check the status of Remote help.

   

3. If the current status is Disabled, select Disabled to enable Remote Help.

   

4. From the drop-down list, select the Remote Help Group(s).

   Note: Members of these groups are able to provide remote help to others in your Azure tenant. Remote Help includes actions such as viewing another user's screen and taking full control.

5. Once you have selected your Remote Help Group(s), select OK.