Set Up Customer Announcements
Nerdio Manager allows MSPs to publish announcements to their customer accounts. MSPs can configure the following types of announcements:
Alerts: These announcements are displayed at the top of the page when the customer signs in to their account.
Pop-ups: These announcements are displayed in the form of a pop-up window when the customer signs in to their account.
To create a customer announcement:
At the MSP level, navigate to Settings > Announcements.
Select Create announcement.
Enter the following information:
Is active: Select this option to activate the announcement. Unselect this option to deactivate the announcement.
Announcement Name: Type the name of the announcement.
Announcement Text: Use the editor to create the text of the announcement.
Announcement Type:From the drop-down list, select the announcement type-- Alert or Popup.
Display Period: Select the time period in which the announcement is shown.
Note: Both the start and end days are included. Leave this blank to always show the announcement.
Built-in Roles Filter: From the drop-down list, select the user roles that see the announcement.
Show to single user (in every install): Select this option if you wish to show this announcement to a single user in every install.
Note: The announcement is displayed until the user hides it.
Once you have entered the desired information, select OK.
The announcement is created.
Note: The following actions are available from the action menu:
Preview: You can preview the announcement.
Edit: You can edit the announcement.
Delete: You can delete the announcement.
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