Nerdio Manager allows MSPs to publish announcements to their customer accounts. MSPs can configure the following types of announcements:
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Alerts: These announcements are displayed at the top of the page when the customer signs in to their account.
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Pop-ups: These announcements are displayed in the form of a pop-up window when the customer signs in to their account.
To create a customer announcement:
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At the MSP level, navigate to Settings > Announcements.
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Select Create announcement.
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Enter the following information:
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Is active: Select this option to activate the announcement. Unselect this option to deactivate the announcement.
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Announcement Name: Type the name of the announcement.
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Announcement Text: Use the editor to create the text of the announcement.
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Announcement Type:From the drop-down list, select the announcement type-- Alert or Popup.
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Display Period: Select the time period in which the announcement is shown.
Note
Both the start and end days are included. Leave this blank to always show the announcement.
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Built-in Roles Filter: From the drop-down list, select the user roles that see the announcement.
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Show to single user (in every install): Select this option if you wish to show this announcement to a single user in every install.
Note
The announcement is displayed until the user hides it.
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Once you have entered the desired information, select OK.
The announcement is created.
Note
The following actions are available from the action menu:
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Preview: You can preview the announcement.
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Edit: You can edit the announcement.
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Delete: You can delete the announcement.
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