Security4624ReadError - User Sign In Insights

I am getting this error when attempting to view user Sign-In Insights Security4624ReadError.  It is occurring across all my pools.  Any advice would be greatly appreciated.

 

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Ben Sadler
(Edited )

Hi Matthew,

Thank you for reaching out and raising this! 

The issue you are having with the Security4624ReadError in the Real-Time Insights sign in history is a known issue with the 8.1 of NME. The issue has been addressed by our development team and we are expecting this to be fixed in 8.2 when we are publishing a new version of the Real-Time Insights worker script (v8). 

If you continue to have issues after updating to 8.2 when this is available, please raise a case with the Enterprise Customer Support team and we'll happily assist further - Submit a request – Nerdio Manager for Enterprise.

Thanks!
Ben Sadler, Team Lead (EMEA) | Customer Support

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