Users in my company have lost the ability to view, log off, and restart from sessions/desktops as described in the article for the End User role overview. In the past, desktops and sessions would appear as depicted in this screenshot.
Now, this is what our folks with the end user role see despite being in active sessions and having single-user desktops assigned to them:
Any idea what might be the cause?
Hi Arturo,
Thanks for reaching out and apologies for the delay in response here.
The issue reported was resolved in NMM 7.0 by our product and development team. I believe this was raised by yourself with the support team in ticket #127491.
If you are still experiencing issues with the end-user role functionality, please reach back out to the support team using the following link Submit a request – Nerdio Help Center.
Thanks!
Ben Sadler, Team Lead (EMEA) | Customer Support
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