Recently in Support, we've seen a lot of reports of GPU Driver issues, in most cases causing AVD hosts to get stuck in a boot loop. While this issue has been identified to be an issue with the GPU Driver, specifically an AMD GPU Driver, there isn't much out there in terms of acknowledgement of the issue nor many fixes/workarounds.
As such, we thought we'd put together this Community post to give customers/partners at least some of the information we've been able to gather.
Please see the following useful Reddit post, in which a Nerdio user has done some thorough testing and helped provide some answers and a workaround: Anyone else having issues with MS GPU drivers / GPU Machine types on 10/30 and after? : r/AzureVirtualDesktop
An option as a workaround would be to disable 'Install GPU drivers on supported VM sizes' in Host Pool Properties > VM Deployment, then to install the driver on your image (if using custom images).
Other workarounds include replacing AMD GPU-enabled hosts with Nvidia GPU-enabled hosts, however, understandably this is a bit more time-consuming and may not be a suitable solution in all cases.
We'd strongly recommend anyone facing this issue to raise a ticket with Microsoft Support
Comments (1 comment)